FAQs
Founding Membership Details
What is a Founding Membership?
A limited opportunity to join Cocoon before we open—at our lowest rate. Founding members help shape the studio's early community and are first to experience what we've built.
What are the Founding Member benefits?
Founding members receive:
- Unlimited access to Restore, Ember, and Ignite
- 48-hour priority booking window
- One late cancellation waived per month
- Quarterly guest passes
- 10% off Deep Room sessions
- 10% off selected retail
- One annual pause of up to 30 days
- Renewal rates held below future general membership pricing
What is the 48-hour booking window?
Founding members can reserve classes up to 48 hours in advance.
This gives founding members priority access before standard booking windows open.
What pathways are included?
All memberships include unlimited access to Restore, Ember, and Ignite. Move between them as often as you like—your body will guide you.
When does Cocoon open?
We're planning a soft opening in mid September 2026. Founding members receive advance notice and updates as we get closer.
What if I miss a class?
Your monthly late cancellation waiver covers you when life interrupts. Once used, standard cancellation terms apply for the remainder of that month.
Can I share my membership?
Memberships are non-transferable. Your quarterly guest passes are designed for exactly this—bring someone in and let them feel it for themselves.
When will I be charged?
Your first month is charged at sign-up to secure your founding rate. That payment is applied to your first active month once Cocoon opens.
When does my membership officially begin?
Your Membership Agreement begins on the date of sign-up. Your active studio membership begins when Cocoon opens and classes commence.
FAQ
Membership Policies
Can I cancel after purchasing?
You have a 10-day cancellation period from the date your Membership Agreement is delivered, as required by applicable consumer protection legislation.
What if I need to cancel before Cocoon opens?
Outside of your statutory cancellation rights, founding membership payments are non-refundable. In certain circumstances, and at Cocoon's discretion, payments may be converted to studio credit valid for one year from our opening date. Full details are in your Membership Agreement.
What happens after my first year?
Your founding rate is protected for your initial 12-month term.
Following that term, founding members will continue to receive renewal pricing below future general membership rates.
Can I pause my membership?
Yes. Founding members may pause once annually for up to 30 days. Pause requests must be submitted in writing with your requested start date, at least 3 days in advance.
FAQ
About the studio
Is the studio heated?
Yes.
Cocoon uses infrared heat—but each pathway uses it differently. Restore, Ember, and Ignite are calibrated for their purpose: recovery, strength, and conditioning. The warmth supports the work; it doesn't perform.
Is Cocoon suitable for beginners?
Yes.
Each class offers options across experience levels. Whether you're returning to movement or starting something new, there's a pathway for you.
If you live with chronic pain, injury, or a medical condition, we recommend consulting your physician before beginning.
What is the Deep Room?
The Deep Room is Cocoon's private red light therapy space featuring professional-grade red and near-infrared light therapy.
Founding members receive 10% off individual sessions and may choose membership bundles that include Deep Room session packs.
Do Deep Room session packs expire?
Session packs included in Founding Membership bundles are valid for 15 months from purchase date.
What should I bring?
Comfortable movement clothing and a water bottle. Nothing to prove.
A complete studio guide—including what to wear, what to expect, and how to arrive—will be shared before we open.

